Returns and Refunds

Returns and Refunds

This returns policy forms part of our standard terms and conditions of of use.

Returns Policy

General Returns

Most items purchased on cannot be returned to us for a full refund. Non-returnable items are clearly shown as “Non Returnable” on the “Delivery” page displayed during the checkout process. Please contact us at if you are unsure if an item is returnable.

We will not be able to accept the return of an item under our general returns policy in the following situations:
•If we receive a returned item later than three weeks after the date of dispatch
•if the item is not in mint condition
•if it is a non-returnable item
•if the seal on a game, software,book or is broken

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