Returns and Refunds
This returns policy forms part of our standard terms and conditions of of use.
Most items purchased on lighthousepublisher.co.za cannot be returned to us for a full refund. Non-returnable items are clearly shown as “Non Returnable” on the “Delivery” page displayed during the checkout process. Please contact us at firstname.lastname@example.org if you are unsure if an item is returnable.
We will not be able to accept the return of an item under our general returns policy in the following situations:
•If we receive a returned item later than three weeks after the date of dispatch
•if the item is not in mint condition
•if it is a non-returnable item
•if the seal on a game, software,book or is broken